Southern Africa
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InBody Service & Calibration

Keep your InBody equipment performing with precision

Our specialised service and calibration team ensures your InBody devices remain accurate, reliable, and ready for daily professional use. From routine maintenance to certified calibration and technical support, we help fitness, medical, and wellness professionals maintain trusted results and uninterrupted performance.

Peace of Mind

Book Your Machine's Service Today!

Our expert servicing and calibration team keeps your InBody equipment operating at peak accuracy and reliability for everyday professional use. Through scheduled maintenance, certified calibrations, and responsive technical support, we help fitness, medical, and wellness professionals achieve dependable results with minimal downtime.

Head Office

369 Lois Avenue, Waterkloof Glen, Pretoria, 0181

Phone

Tel: +27 12 361 8000
Cell: +27 71 642 5105
Fax: 086 671 9094

Business Hours

Monday - Friday: 8:00 AM - 5:00 PM
Saturday - Sunday: Closed

Need to speak to us first?

Contact Us

Got Questions?

Frequently Asked Questions

Find answers to the most common questions about InBody devices

General Questions

Bioelectrical impedance analysis (BIA) is a method of measuring body composition by sending small electrical currents through the body. Since different tissues (muscle, fat, water) conduct electricity differently, InBody devices can accurately measure the composition of your body’s tissues.
InBody devices have been validated against gold-standard methods like DEXA, MRI, and CT scans. Studies show over 98% correlation with DEXA for body composition measurements. InBody uses Direct Segmental Multi-Frequency BIA (DSM-BIA) which eliminates the need for empirical estimation.
Yes, InBody tests are completely safe for most people. The electrical currents used are very low and cannot be felt. However, individuals with pacemakers, implanted defibrillators, or other electronic medical implants should not use InBody devices. Pregnant women should also avoid testing.
A standard InBody test takes approximately 60-90 seconds. This includes standing on the device’s scale and holding the hand electrodes. Results are generated immediately and can be printed or viewed digitally.

Product & Technical

The best device depends on your specific needs. The InBody 970S and 770S are ideal for medical and research settings requiring the highest precision. The InBody 580 is perfect for fitness centres and wellness clinics. The InBody S10 is designed for bedridden or mobility-impaired patients. Contact us for a personalized recommendation.
Yes, InBody devices can integrate with various EMR, EHR, and practice management systems. Our Lookin’Body software also supports data export in multiple formats. We offer API integration for custom software solutions. Contact our technical team for integration support.
InBody devices are designed to maintain accuracy without frequent calibration. However, we recommend annual calibration checks to ensure optimal performance. Our service team can perform calibration on-site or at our service centre.

Purchase & Support

All InBody device purchases include the device, Lookin’Body software license, thermal printer, result sheet paper, user manual, and comprehensive training. A 2-year standard warranty is also included with all purchases.

 
Yes! We provide comprehensive training for all new device purchases. This includes on-site training for your team, result interpretation guidance, and best practices for accurate measurements. Additional training sessions can be arranged as needed.
We offer various financing and leasing options to help make InBody technology accessible. Contact our sales team to discuss payment plans, rental agreements, and trade-in values for existing devices.

How Can We Help?

Support Options

Choose the support option that best fits your needs

Phone Support

Speak directly with our technical support team for immediate assistance.

  • +27 21 555 0123

Mon-Fri: 8:00 AM - 5:00 PM

Email Support

Send us your questions and we'll respond within 24 business hours.

  • support@inbodysa.co.za

Response within 24 hours

Remote Support

Let our technicians connect remotely to diagnose and resolve software issues.

Request Remote Support

Still Need Help?

Our support team is ready to assist you with any questions or technical issues.
Contact Support