An online support voucher will ensure that you as an InBody SA client receives the dedicated support that you need, when you need it.
This voucher will entitle you to reserved online assistance by a qualified InBody technician, to a maximum of one hour.
The technician might require you to grant him remote access to your computer to be able to rectify programmatic or InBody software configuration issues thereon.
Please note that an appointment must first be made by contacting our technical department on +27 60 968 6043 or by e-mail at support@inbodysa.com
Once a voucher is procured, you will receive a reference number starting with #100. This number must be provided to the ISA technician on commencement of the session.
Should you require a VAT Invoice in your name or the name of your company, please download the ISA-004_Customer_Registration_and_Consent form from our website under the ‘CONTACT US’ menu. After completing and signing the form, send it to accounts@inbodysa.com with your technical support voucher number, and an invoice will be e-mailed to you.